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HIS provide Home and Office on-site support. These services include:
· PC Hardware Configuration and Upgrade
o Recommend configuration and advice on purchase.
o Upgrade PC (Processors, RAM, cards in the extension slots, peripherals, … etc)
· PC Installations, Repairs and Upgrades
o Windows / Linux / Novel Installations
o Windows Updates.
o Other applications installation / repair / user support.
o Mail Servers like MS Exchange and Outlook, Novel groupwise, Netscape.
· Laptop Repairs and Upgrades
· Server Installation and Maintenance
o Windows NT / Windows 2000 Server / Windows 2000 Advanced Server
o Design and configure web servers with Linux ⁄ Apache and Microsoft ⁄ IIS solutions or Tomcat, iPlanet.
· Virus Protections: Norton / McAfee / Symantec Antivirus Installation and upgrade.
· Data Recovery
o Regular Backup routine
o Data Recovery and Restoration routines.
Use this Assistance Request Form to send an initial description of the problem: